FAQ > Product Division FAQs > I’m at the studio and am not getting any video.
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1. Is the cable plugged in?
2. Is the lens cap still on the lens?
3. Ensure the video circuit/link is in 100% working order. Insert a video signal at the remote site video circuit demarcation to ensure the link is functioning.
4. Call the circuit provider to run a test on the circuit.
5. Power cycle the video circuit system.
6. Please complete the above steps PRIOR to calling DSI for service.
Last updated on August 27, 2009 by Judy Mueller