FAQ > Product Division FAQs (30 entries)
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Yes, we will install a camera system not manufactured by DSI RF Systems.
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Yes, according to FCC regulations, existing antennas may be used with the RF~IP Max system.
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1- Clean dirt off of the Camera Enclosure screen using the “Wiper/Washer” button. 2- Ensure ...
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Ensure the washer fluid reservoir has sufficient fluid. NOTE- do not operate the “Wiper/Washer” button in a dry environment as the screen may be inadvertently scratched
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Ensure the video circuit provider has set the system for necessary data bandwidth, including overhead.
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The EIDN # is found by power cycling the UCS-1000 Controller. It is the third menu screen shot cycled through during power-up.
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In the unlikely event that you require service, you may be asked for the unit’s EIDN numbers when accessing DSI Technical Support. The EIDNs are one of a kind, ...
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See the Troubleshooting Guide for information on data communications circuits in your TMS-3000 User’s Manual.
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See the Troubleshooting Guide in your TMS-3000 User’s Manual.
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1. Is the cable plugged in? 2. Is the lens cap still on the lens? 3. Ensure the video ...
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1. Ensure the UCS-1000 Controller and the MXU-106 Modem Box are plugged in to a power source and that the communications cables are connected. 2. Ensure the data ...
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Please see Backfocus section of your TMS-3000 User’s Manual (Page 51). If this does not help, call DSI for service of the backfocus adjustment.
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1. Ensure the video cables are not damaged. 2. Ensure that all video cables use a high-quality shielded coaxial cable and crimp BNC connectors. 3. Install a ...
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If your leased line has an outage, once service is restored your DSI modems should auto renegotiate within 15 minutes of service restoration if left uninterrupted. Should faster restoration ...
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Please contact our Service Department at service@dsirf.com . We will need to gather data on the type and degree of failure/damage. If a system is not repairable, a suitable ...
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The SS-103 System meets all NEC code recommendations and design criteria. The end user must consult with his local, county and state authorities to ensure our system meets those requirements ...
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Definitely! Contact your salesperson or the Product Manager or complete the attached form .
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Definitely! Contact our installation department or complete the attached form .
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Definitely ! We offer complete turnkey systems integration services for a host of RF systems, camera systems, video systems, fiber optic systems, etc. Click here to contact our Installations ...
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This is a very complex question with a number of variables and interdependencies, but in general the decision to license should be considered for: areas with high amounts of RF traffic ...
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The myriad of modulation types and forward error correction (FEC) combinations has been preset at the factory to allow the end user flexibility in achieving higher data thru-puts while maintaining system ...
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Yes, very much so except that the input is not baseband audio and NTSC video but an IP stream that cold contain various forms of LAN data, IP video, control signals, ...
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Yes, DSI will service and/or install your RF~IPMax system. We are also available to service/install your existing microwave links. Contact our installations division for more information.
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Please contact a DSI salesperson or the Product Manager or complete this on-line form and your request will be properly routed. Please allow 24 hours for a response to ...
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Yes.
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Many products are currently in stock and can ship immediately. Certain customized solutions or larger systems require a lead-time for the necessary engineering, fabrication and testing that is required ...
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Please contact a DSI salesperson or the Product Manager or complete this on-line form ( and your request will be properly routed. Please allow 24 hours for a response to e-mail ...
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Please contact our Service department. Click here to send an immediate e-mail, or call our offices at 888-DSIRFTV
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Please refer to the warranty chapter at the end of the User’s Manual for the specific product in question as our policy varies dependent upon the product.
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Please refer to the Support/Service/RMA chapter at the end of the User’s Manual for the specific product in question as our policy varies dependent upon the product or contact our Service ...